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How Do I Reach Lowrance GPS Customer Support Phone Number?Updated 5 months ago

For Contact Lowrance GPS Support Click on Given Below 

 

Lowrance GPS devices are well-known for their precision and reliability in outdoor navigation, particularly in boating and fishing. However, like all technology, they can sometimes encounter issues that require professional assistance. When users face difficulties with their Lowrance GPS devices, reaching out to customer support is often the most efficient way to resolve the problem. In this article, we will guide you through the steps to contact Lowrance GPS customer support via phone.

1. Visit the Lowrance Support Website

The first step to reaching Lowrance GPS customer support is to visit the official Lowrance support website. Here, you will find an array of helpful resources, including FAQs, troubleshooting guides, manuals, and software downloads. Often, the information you need can be found here without having to make a phone call.

To access the website:

  • Go to the official Lowrance website: www.lowrance.com
  • Navigate to the "Support" section, typically found in the top menu or footer of the site.

2. Check for Relevant Information on the Website

Before calling customer support, it’s a good idea to check whether the issue you are facing is already addressed on the website. Look for:

  • Troubleshooting tips for common issues like GPS signal loss, battery problems, or device freezing.
  • Downloadable software updates or firmware updates for your device.
  • User manuals and guides for specific models.

Many common problems can be solved using the online resources, so make sure to explore the website thoroughly.

3. Locate the Customer Support Phone Number

If you need direct assistance or if your issue isn’t resolved through online resources, the next step is to find the Lowrance customer support phone number. To do this:

  • Go to the "Contact Us" page on the Lowrance support website.
  • Look for the customer service section, which will list phone numbers for different regions or countries.

Typically, the customer service numbers will be categorized based on the location. For example, there may be different contact numbers for customers in the United States, Canada, or international users.

4. Prepare Your Device Information

Before calling Lowrance GPS customer support, gather the necessary information about your device to make the process smoother:

  • Model Number: This is usually located on the back of the device or in the user manual.
  • Serial Number: The serial number helps identify your product and its warranty status.
  • Issue Details: Be ready to describe the issue in detail. It will help the support team quickly diagnose the problem and offer the most relevant solutions.

Having these details on hand will not only save you time but also ensure you get accurate support.

5. Dial the Customer Support Number

Once you have the phone number for Lowrance GPS customer support, dial the number. Be prepared for a short wait time as the call may be routed to a customer service representative.

During the call:

  • Clearly explain the problem you are encountering with your Lowrance GPS device.
  • Mention any troubleshooting steps you've already attempted (if applicable).
  • Follow the representative’s instructions, which may include additional troubleshooting steps or scheduling a repair if necessary.

6. Follow Up (If Needed)

If your issue requires further attention or if the support team schedules a follow-up, make sure to jot down the reference number for your case. This will help in tracking the progress of your case and providing context to any future calls.

Additionally, if the support team asks you to send your device for repair or replacement, be sure to inquire about warranty coverage, shipping instructions, and estimated timelines.

7. Consider Alternative Support Options

If calling isn’t your preferred method or if you’re unable to get through on the phone, Lowrance also offers several other support channels:

  • Email Support: You can often email customer service directly with detailed information about your problem.
  • Live Chat: Some Lowrance websites may offer a live chat feature where you can communicate with a support agent in real time.
  • Social Media: Lowrance has an official presence on social media platforms like Facebook and Twitter, where you can sometimes get quick responses.

Conclusion

Getting in touch with Lowrance GPS customer support is a straightforward process, especially when you follow the right steps. Whether you are troubleshooting a device, need warranty support, or have specific technical questions, reaching out to customer service will help you get the assistance you need. Start by checking the website, gathering your device information, and then dialing the customer support number. With these simple steps, you’ll be well on your way to resolving any issues with your Lowrance GPS device efficiently.

Remember, if phone support isn't ideal for you, there are other ways to get in touch with Lowrance, such as email, live chat, or social media.

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