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How Do I Contact Lowrance GPS Customer Service Number?Updated 3 months ago

For Contact Lowrance GPS Service Click on Given Below 

 

When it comes to outdoor adventures, fishing trips, or navigating new waters, Lowrance GPS systems are often a top choice for many. Their state-of-the-art technology and user-friendly designs make them essential tools for outdoor navigation. However, like any complex device, you may face technical issues or have questions regarding the features of your Lowrance GPS. That’s where customer service comes in. If you need to contact Lowrance GPS support, here’s a guide on how to reach them effectively.

1. Locate the Official Customer Service Number

The first step in getting assistance from Lowrance is locating the correct customer service phone number. Lowrance offers support through various channels, including phone, email, and online chat. To ensure you’re calling the right number, always visit the official Lowrance website.

  • Official Website: www.lowrance.com
  • Phone Support: Once on the website, navigate to the “Support” or “Contact Us” page, where you will find the customer service number for your region or country.

Lowrance’s customer service numbers vary depending on the region, so it’s essential to select the correct contact based on your location (e.g., US, Canada, or international support).

2. Use the Online Support Center

Lowrance’s support center is a great resource that can help you troubleshoot common issues, find manuals, and download software updates. It may be worth exploring this before calling customer service.

Here’s what you can find in the Lowrance Support Center:

  • Frequently Asked Questions (FAQs): This section addresses common inquiries related to GPS setup, map updates, and more.
  • Product Manuals: You can download user guides for your specific Lowrance GPS device, which could be helpful in solving minor issues.
  • Software and Firmware Updates: Ensure your device is running the latest software version for improved performance and features.

If you can’t find a solution in the Support Center, you can then proceed to call their customer service number.

3. Prepare Your Information

Before contacting Lowrance GPS customer service, make sure you have all the necessary details at hand. This will help the support team assist you more efficiently. Here’s a checklist of information you should have ready:

  • Model Number: The specific Lowrance GPS device you own (e.g., Elite-7, Hook Reveal).
  • Serial Number: Typically located on the back of the device or in the device’s settings menu.
  • Issue Description: Be prepared to explain the issue you’re experiencing in detail, including any error messages or malfunction symptoms.
  • Purchase Information: If your issue is related to warranty or product registration, having your purchase receipt can speed up the process.

Having this information readily available will help customer service identify the issue quickly and offer a timely solution.

4. Use Alternative Contact Methods

While phone support is often the fastest way to get in touch with Lowrance, there are several other methods you can use if you prefer not to call:

  • Live Chat: Lowrance provides a live chat option on their website where you can speak with a customer service representative in real-time. This can be a convenient option if you're unable to make a phone call or if you're looking for instant answers.
  • Email Support: If you prefer communicating via email, Lowrance provides an email address through their website for customer inquiries. Make sure to clearly explain your issue and provide the necessary details for a prompt resolution.
  • Social Media: Lowrance is active on social media platforms like Facebook, Twitter, and Instagram. While it’s not a traditional support channel, they may respond to direct messages or inquiries.

5. Customer Service Hours

It’s important to know when to call or reach out to Lowrance’s customer service. Customer service hours may vary based on your region, but typically they are available during business hours (Monday through Friday) in the respective time zone. Make sure to check the contact page for specific hours of operation.

6. Other Helpful Resources

If you’re looking for additional help outside of customer service, consider visiting online forums or groups dedicated to Lowrance products. Many avid users share their experiences and troubleshooting tips, which can sometimes offer faster solutions.

7. Common Lowrance GPS Issues and Solutions

Before reaching out to customer service, you might want to know some common Lowrance GPS issues and how they can be fixed:

  • GPS Not Connecting: Check if your GPS has a clear line of sight to the sky and ensure you’ve enabled the correct settings for location services.
  • Software or Map Updates: Sometimes, GPS errors are due to outdated software or maps. Check the Lowrance website to download the latest versions.
  • Display Issues: If the display is frozen or unresponsive, try restarting the device. If the issue persists, consider performing a hard reset or contacting customer support.

8. Warranty and Product Registration

If your Lowrance GPS is still under warranty, be sure to register your device with Lowrance to ensure it’s eligible for support or replacement if needed. The customer service team will require proof of purchase for warranty-related inquiries.

Conclusion

Reaching Lowrance GPS customer service is relatively simple, and with the right information at hand, you can get your issues resolved quickly. Whether you prefer calling, chatting, or emailing, Lowrance offers several ways to get in touch with their dedicated support team. For any GPS-related concerns, make sure to start with the official Lowrance website and prepare your device details to make the process smoother.

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